Privacy Policy

Table of Contents

 

Changes to This Policy

We may update this Policy from time to time. Policy changes can be found at the bottom of this page. If you keep using this website after a change, that means you accept this Policy.

Who We Are

PT KOBE BOGA UTAMA, hereafter KOBE, is a food manufacturer and brand owner that strives to provide tasty, healthy and convenient food products to its customers worldwide.

How This Policy Applies

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

By using the contact form offered on this website, you’re acknowledging you have read and understood this Privacy Policy.

What We Collect and Receive

In order for us to reply to the message you have sent us by using the contact form on this website, we need to collect and process certain information. This may include:

  • Information you provide by completing the contact form on this website — your name, email and postal addresses, telephone number, and message. We may ask for this information if you contact us;

You may decline to provide us with your information. However, this will limit your ability to contact us.

We don’t keep any of the data that is sent via a form on our web server. The form data will be send through regular email and we receive it as a regular email.

  • We collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our website, improve our Services or comply with legal obligations.
  • We use Google Analytics to analyze how users interact with our website so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users. This data cannot be traced back to a single person. If you don’t want you data to be collected by Google Analytics you should download a browser add-on that can be found here https://tools.google.com/dlpage/gaoptout and install it. Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following link https://www.google.com/analytics/.
Cookies

There appears to be a session cookie. As soon as we know how to remove it we will. We don’t do anything with it. The session cookie will delete itself when you leave the website.

How We Use This Information

We use the information we collect for the following purposes:

  • To be able to reply to your message that you sent to us via our contact form;
  • To improve our websites in order to serve content where users are interested in.
  • To prevent fraud and abuse, and to protect our websites from hackers and bad bots.
European Union Users

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

  • Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests. For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.
  • Provision of Services. We need your name and email address to be able to contact you.
How This Information Is Shared

None of the information you provided through our contact form is shared publicly.

Information that’s shared to protect KOBE and comply with the law

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect KOBE’s legal rights, property, or the safety of our websites or its employees.

Our website may include links to other websites or services whose privacy practices may differ from KOBE’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.

Retention

We will retain your information as long as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to resolve disputes and protect KOBE’s legal rights.

Data Transfers

Our webservers are not in Europe. If you choose to use our forms to send us your information, you need to agree to our Privacy Policy.

Your Rights

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information.

You can request a downloadable copy of your personal data at KOBE. To modify or delete the personal information you’ve provided to us, please fill in the form on this page with your request. We may retain certain information as required by law or as necessary for our legitimate business purposes.

Email and Mobile Notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum.

We will send you an email relating to your question or remark that you provided using a form on our website. We’ll also send you service-related announcements when it’s necessary to do so.

Security

We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain. No method of transmission over the internet or electronic storage is completely secure, so KOBE cannot guarantee its absolute security.

We encourage the responsible disclosure of vulnerabilities of our website by emailing security@kobebogautama.com.

Data Protection Authority

Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to (i) object to KOBE’s use of your personal information and (ii) lodge a complaint with your local data protection authority.

Children

KOBE does not knowingly collect any personal information from children under the age of 13. We are not allowed to store personal information of children under 13. Therefore, children under 13 are not permitted to subscribe to receive recipes or fill in a form on our website.

If you believe that a child has provided us with personal information, please contact us at security@kobebogautama.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.

Copyright © 2018 KOBE BOGA UTAMA. All rights reserved • Privacy Policy